FocusOne Health provides a range of services to the community that support the physical and mental health of people in the Riverland, Limestone Coast and parts of the Murray Mallee.
We are closely monitoring the COVID-19 developments and the impact this will have on the way in which we provide services. We are responding to community concern and ensuring we provide social distancing options for our community and staff. We remain committed to ensuring those who need services can access help at this time through offering alternative service options.
We are now able to provide telephone or telehealth sessions/video conferencing. We will be contacting all clients to offer telephone or telehealth/video conferencing services.
FocusOne Health is encouraging our clients and members of the community to get in touch by phone, rather than attending our offices in person, especially if they are physical unwell or experiencing mild respiratory symptoms including, runny nose, sore throat, cough, or fever. For people who meet our now necessary screening process, in-person appointments will be facilitated where essential.
We encourage the community and staff to also seek advice from their general practice, or from government advice lines services such as healthdirect/coronavirus. For emergency situations please call emergency services on 000 or call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467 to talk to someone urgently.
We will continue to closely monitor the rapidly changing landscape in relation to COVID-19, and will keep the community informed about any changes in our services. Our priorities remain our ability to maintain access to services for our clients, and also the wellbeing of our staff and the local community. We will be working to maintain service continuity and access throughout this time.
Help seeking information
For emergency situations please call emergency services on 000 or call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467 to talk to someone urgently.
- Regional Access 1300 032 186
- headspace www.eheadspace.org.au
- Kids helpline 1800 55 1800
- Lifeline 13 11 14 www.lifeline.org.au
- beyondblue 1300 224 636 www.beyondblue.org.au
- Suicide Call Back Service 1300 659 467 www.suicidecallbackservice.org.au
- MensLine Australia 1300 789 978 www.mensline.org.au
- QLife 1800 184 527 (3pm – 12am) www.qlife.org.au
- Emergency services: 000